I placed an order today. When can I expect my shipment?
Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
What if I miss a delivery?
If you are unavailable when our courier partner arrives with your delivery, they will make two more delivery attempts. If you’re still unavailable after the third attempt, your order will be returned to us. mail us on contact@uskcollection.in within one working day of the third attempt and we’ll schedule another delivery date and time that suits you better.
Why am I being charged a Convenience Fee?
This fee enables us to continuously improve our platform, and ensures that you get a seamless online shopping & delivery experience every time.
How do I track my order via My Account?
To track your order, just follow these simple steps:
- Sign in to your uskcollection.in account.
- Click ‘My Account’.
- Select ‘Order History’.
- In the orders page, select ‘View Details’ for the order number you wish to track.
- Click on ‘Courier Tracking #’.